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Scott's Lawn Service is a straight scam. They try to take advantage of their customer base in several ways. I signed up with them last season for 7 rounds of treatment. I was called numerous times throughout the treatment and was told that, Scott's technicians would...
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It's feb 18 th got a phone call they would be out in 2 days for lime and service! We still have snow on ground. I called back to call center which they call at 600 pm when we are having dinner.and said no service in February too early.then I tryed to call local office...
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I didn't like
  • Customer service
  • Poor customer service
#792664
I used Scotts for about 1-1/2 years now. Every time the serviced my lawn and I was home I would time and watch what they did. The were never there longer than 10 minutes and when I questioned their supervisor Johnathan he would say that's within industry standards....
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amandaatscotts
amandaatscotts
Scotts Lawn Service Verified Representative

If you would like assistance, please drop me an email with your name and address. You can send it to scotts.lawnservice@scotts.com

Scotts Lawn Service Lawn Service Review

Scotts Lawn Service
#593284
Scott's lawn service is a complete rip off. Don't even think about them.
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Scotts Lawn Service - Review about Removed Shrubs

Scotts Lawn Service
#516493
Scotts lawn service Kansas City office 707 Mulberry 64101 Customer service was horrible. I spoke to a young woman..she was loud very unprofessional , she argued with me .Would not reduce my balance when I said I had 2 trees and more than 1/2 of my shrubs removed..she insisted I owed the a base rate of 54.00 regardless . I will pay the money & terminate the services. DO NOT USE SCOTTS LAWN SERVICE
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Scotts Lawn Service Lawn Service Review

Scotts Lawn Service
#496147
Communication error. Canceled service and they treated and charged me for service. I hate gate Scotts lawn service. Customer Service is a joke. Extremely mad and angry.
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Scotts Lawn Service Lawn Service Review

Scotts Lawn Service
#488759
I have had Scott's in Georgetown for two years!! The technician, Casey, is awesome and my lawn looks better than it ever has..... And I've used Pratts, Tru Green, *** Man.. Clearly, the technician is more important than the company. A great lawn tech makes all the difference. And the guy who treats my lawn is the best I've ever worked with!!
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I recently discovered I have been getting scammed by them. They maybe a good company, but some service tech take plays off like some do in football. I had to ask them to come out and retreat after 2months since I didn't see any improvements then 2 months later I was...
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ScottsLawnService1
ScottsLawnService1

I am sorry to hear of your concerns. If you would like assistance, you are welcome to contact me.

I cancelled my service with Scott's , my lawn was far better when I did it. Months later they called and wanted to do a *** and feed. I told them, and I'm told the calls are recorded , one time only, do the *** and feed. Well while at work today they came out and did...
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Anonymous
Anonymous

If you would like assistance, you are welcome to email us at scotts.lawnservice@scotts.com

Hanahan, South Carolina
#717614
Scotts ruined my lawn burnt up my grass and then tried to tell me the grass was not burnt cancelled my service with them this is the worst my lawn has ever looked was a BIG waste of money. I kept complaining to them about all the weeds in my yard and the dead grass but...
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amandaatscotts
amandaatscotts
Scotts Lawn Service Verified Representative

Sorry to hear there is a concern. If you would like assistance, you are welcome to email us at scotts.lawnservice@scotts.comAmanda

It is my belief that through the services provided by Scotts Lawn Service of NWA, I am dealing with erosion in a number of areas of my lawn. I discussed this with the area manager Kris who seemed quite unconcerned and largely just asked me if I wanted to have...
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1.0
I didn't like
  • Customer service
#705757
A Scotts salesman came to my door last week, and insured me a crew would be here to aerate, lime and seed my lawn on Sept 21, 2015. They never showed up. I called the main office, and was told they would be here on Sept 22. All they did was spread fertilizer on hard...
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Anonymous
Anonymous

I am happy to help if you are looking for assistance. You can drop me an email at scotts.lawnservice@scotts.comAmanda

bobs2015
bobs2015

just make sure you don't pay them if they send a bill. By the way, the word you are searching for is "assured."

1.0
I didn't like
  • Customer service
#704125
Scotts lawn person performed lawn aeration and seeding service. THEY GAVE NO NOTICE! I was home at the time but didn't know it was being done. First, it was a job half done. Let's just say he did an excellent job of seeding my sidewalk. Little to no evidence of new...
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1.0
I liked
  • Ease of signing up
I didn't like
  • Lawn care quality
  • Customer service
  • Not being notified when they were going to service the lawn
#700047
I used Scott's Lawn Service from Jan. 2015-April 2015 in Bradenton Fl. I complained that they were killing my grass not helping it. And going over the receipt printout a chemical that was used kills Bahia grass. He should have known that. I had different guys each...
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