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I had Scotts Lawn Service for several years. Then Trugreen came into the picture & I've had poor service ever since. I have asked to have any treatments done on Fridays due to work schedule & 3 dogs who need locked up when they service. I was called Weds 6/7 to be told...
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#1058737
I used to work in Lawn Care Services for Scott's. I tried to do my job well and take care of the customers in my assigned route. They do not hire top notch help and they receive very little initial training before they are turned loose upon the customers. A lot of the...
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Anonymous
Johnston

Scotts Lawn Service has been purchased by TruGreen.

1.9
#962405
These guys are driving me nuts. They use various numbers and just won't stop calling for up sales (aeration, over seeding, additional applications etc). I just want them to do the applications that I did sign up for and do them correctly. I've used them for about 10...
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2.6
I liked
  • Ease of signing up
I didn't like
  • Quality or customer service
#919929

Scotts Lawn Service Customer Care Review

Scotts Lawn Service
#954649
1.0
Very bad experience with Scotch lawn Service. Bad costumer service and bad service!!! What else can I say? Just cancelled your service today!
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Scotts Lawn Service Lawn Service Review

Scotts Lawn Service
#734517
Scotts Lawn Service used heavy machinery on my newly seeded lawn. It looked as if someone drove a truck over my new grass. The technician didn't access the lawn prior to fertilizing as it had rained heavily the day before. Horrible service..still waiting on repair after 4 days.
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Lawn Care Review

Scotts Lawn Service
#658316
1.0
I am being sent to collections for a service I never ordered. And while they did the service they killed my plant. Poor customer service in trying to get this resolved
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Scotts Lawn Service Lawn Service Review

Scotts Lawn Service
#645031
2.8
They have been treating my lawn for three month. It looks a Mrs. My neighbors even ask what happen. It was better when I did it myself. They keep saying it will get better. I think in going to get gone.
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Whatever you do, DO NOT USE SCOTT'S LAWN CARE SERVICE. After having a great lawn for 20 years, Scott's ruined my lawn in one season. They used a *** killer that killed everything, including the grass! it will be a lot of work to get my lawn looking like it used to. ...
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1.4
I didn't like
  • Ruined my lawn
  • Service
  • Lawn care
#915840
we paid Scotts to treat our lawn this year. The second application was to kill the weeds. They might have insulted the weeds but they did not kill them. After a week, I asked for a re-application. That second application did nothing to kill the weeds and they are...
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1.0
I didn't like
  • Lavk of response and never solving lawn problems
#902439
I have spent fifteen hundred dollars over 3 years on a 350 sq ft lawn. It dies every spring and summer, 3 years in a row. Scott promises the world but does nothing. They aerate and reseed at my expense in fall producing a lush lawn. BY May and June it starts to die and...
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1.4
I didn't like
  • Did not listen to multiple requests not to service
  • Shoddy work
  • Quality
#902301
My lawn is dying after being treated. Manager Chris said he will look at it and see whats going on. Manager would not return calls and when i called receptionist said he was going out the door and he would call me back. Never did. I had to call many times before he...
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Scotts Lawn Service - Terrible service, waiting your money with Scott's lean service
We had service from Scott's lawn for about four years since 2013. Our lawn condition has not been improved, instead, it s getting worse. Weeds are everywhere in backyard as shown in the attached pics. Other than collecting payment, they are not interested in improving...
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I will never use Scotts again. We had them spray for mosquitos, and it killed all the mother birds that I was so enjoying watching in my yard. I had several nest in trees and plants, and I love my birds. Scotts lawn service didn't warn me that I would be killing all...
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When I asked for a corp customer service phone number I received a non working 888 number. This is how you will be treated as a customer, very poorly. They will do anything to up sale you but will not service you as a customer for the service you have contracted. ...
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