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1.4 Based on 21 reviews
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we paid Scotts to treat our lawn this year. The second application was to kill the weeds. They might have insulted the weeds but they did not kill them. After a week, I asked for a re-application. That second application did nothing to kill the weeds and they are worse than ever.I called today to complain only to be told that Scotts has "merged" with trugreen and that company is now providing my lawn service. I did not ask for this to be... Read more

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I have spent fifteen hundred dollars over 3 years on a 350 sq ft lawn. It dies every spring and summer, 3 years in a row. Scott promises the world but does nothing. They aerate and reseed at my expense in fall producing a lush lawn. BY May and June it starts to die and is 90 pct dead by August. Do Not waste your money! They lie to your face never do anything to resolve it and deny refunding your money, "oh the satisfaction guarantee is not a... Read more

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My lawn is dying after being treated. Manager Chris said he will look at it and see whats going on. Manager would not return calls and when i called receptionist said he was going out the door and he would call me back. Never did. I had to call many times before he called and left a message that he was returning my call He didn't say what is going on with my lawn. Never heard from him again. Meatime my lawn is getting worse. I think if they... Read more

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We had service from Scott's lawn for about four years since 2013. Our lawn condition has not been improved, instead, it s getting worse. Weeds are everywhere in backyard as shown in the attached pics. Other than collecting payment, they are not interested in improving their service. After complaining, they did come back to redo the job according to their account. But nothing is improved. While we called in to cancel service, the lady did not... Read more

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I will never use Scotts again. We had them spray for mosquitos, and it killed all the mother birds that I was so enjoying watching in my yard. I had several nest in trees and plants, and I love my birds. Scotts lawn service didn't warn me that I would be killing all these birds, and leaving babies with no parents to care for them. I have cried and cried, and feel such guilt. I should have researched it, but I also feel I should have been... Read more

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When I asked for a corp customer service phone number I received a non working 888 number. This is how you will be treated as a customer, very poorly. They will do anything to up sale you but will not service you as a customer for the service you have contracted. You have to call them to get service. Or they call and leave a VM telling you they will be out the next day and never show up. Very poor customer service and not worth the time and... Read more

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The sales representative sent them to my house to start service before I authorized them to do so. He was rude and unprofessional throughout the call. He told me that they would come every six (6) weeks. They came twice last month which was thirty (30) days after their previous visit. After contacting them they assured me they would put me on a six (6) week schedule. They said it would start June 15, 2016. They called me no less than five (5)... Read more

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I live in Atlanta GA and hired Scotts earlier this year. It is now mid June. During that time my yard has progressively deteriorated. I have more weeds today than I did when I used consumer off the shelf products and managed it myself. I tried to get a refund and they have to date refused. They have a satisfaction guarantee on their website but it is based on them retreating the lawn not refunding your money. I would not use them again nor would... Read more

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Scott's Lawn care is a joke. Please do not believe their sale's pitch, because they will not live up to their agreement. They want to keep coming out to your home so that they can get paid for doing nothing. One thing for sure they will not come back out and attempt to resolve the uncontrollable weeds or crabgrass until the next treatment. At least with Wayne's and TruGreen they would come back out when you called. You need to be aware of... Read more

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It is early May in Oregon and my lawn was as green and thick as I could ever hope it could be. that is, until Scotts Lawn Service stopped by (Marcus) to apply the scheduled feeding and *** control. Within 4 hours of the application, much of my lawn appeared DEAD!! I spend a lot of money with Scotts to keep my lawn beautiful. I make certain that the irrigation system is working perfectly and this is an outrage. General Manager Matt stopped by to... Read more

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