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    • Customer service2
    • Lawn care2

  • Jul 01
  • Landscaping and Gardening
  • Ooltewah, Tennessee
  • Lawn Fertilization Service
  • 5
  • REVIEW RATING 4/5

Scotts had several treatments then a another which had dead and brown areas afterwards. Weeds and discoloration were visible during all treatments but this looked as if the grass had been chemically burned in several areas, especially the front yard. I asked them to look at the yard and correct what their last treatment did. Called and spoke to them on several occasions about the problem. They... Read more

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  • Jul 01
  • Landscaping and Gardening
  • Wisconsin, United States
  • Lawn Service
  • 3
  • REVIEW RATING 4/5

Lawn was supposedly sprayed while not home. No bill was put on house door as usual, checked my U.S. postal box the next day for mail no mail but there was the bill statement from Scotts Lawn service. I called the WI. Branch Manager- Dan and ask if employees are not trained or are clueless on tampering with a United States Post Office box! Dan had little reasons for it other than the employee... Read more

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I am being sent to collections for a service I never ordered. And while they did the service they killed my plant. Poor customer service in trying to get this resolved Add comment

  • Jun 26
  • Landscaping and Gardening
  • Butler Beach, Florida
  • Lawn Fertilization
  • 2
  • 2
  • 16
  • REVIEW RATING 4/5

My lawn looked good but I was hoping for great and switched to Scoots Lawn Care. Part of my lawn is dead, weeds are growing in several areas, and apparently fungus is growing on the lawn as well. Multiple calls have been placed and I finally managed a supervisor to admit that there were problems with their service and that part of the lawn had not been treated at all. 2 weeks have passed and I am... Read more

Was this review helpful? 1 1

  • Jun 05
  • Landscaping and Gardening
  • Lawn Fertilization
  • 1
  • 1
  • 61
  • REVIEW RATING 4/5

We requested a quote for lawn fertilization and aeration. Not only was their quote 5x the amount of other local companies for the exact same services but they just assumed they were hired and called to say they would be out within 2 days to begin our service. The call came from an 888 number so we called them back to say we never agreed to any service. The rep who answered the phone was rude and... Read more

Was this review helpful? 2 0

They have been treating my lawn for three month. It looks a Mrs. My neighbors even ask what happen. It was better when I did it myself. They keep saying it will get better. I think in going to get gone. Add comment

  • May 30
  • Landscaping and Gardening
  • Palm Coast, Florida
  • Loan Care Service
  • 1
  • 1
  • 41
  • REVIEW RATING 4/5

Don't know about Scotts service in other locations but we are serviced by the Daytona Beach office and have been pleased with their service. Ten years ago we moved to Palm Coast and began using Scotts for our shrubs and trees. We liked the service from the start but the person who serviced our lawn moved and we noticed that our lawn didn't look as good so we changed services. Scotts charged... Read more

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  • May 22
  • Landscaping and Gardening
  • Lake Hopatcong, New Jersey
  • Service Cancellation
  • 3
  • 3
  • 62
  • REVIEW RATING 4/5

We started using Scotts in 2014. After using them for 1 year, we received our contract for 2015. We didnot have an budget and we cancelled the service. However, they are still billing us, i called them twice. There billing department is totally unprofession, threatening on collection agency. Most disappointing thing is the service they are asking to pay was never done. I was home when technical... Read more

Was this review helpful? 1 1

  • May 09
  • Landscaping and Gardening
  • Waukegan, Illinois
  • Privacy Policy
  • 51
  • REVIEW RATING 3/5

PCI compliance is a "policing" policy that the credit card industry implements that is designed to protect the consumer from poor management practices by consumer related companies when it comes to credit cards. Something, as a customer or a potential customer, you should know is that Scotts Lawnservice records all conversations (something they do not tell you when they are calling you) and... Read more

Was this review helpful? 1 1

  • Apr 29
  • Landscaping and Gardening
  • Delaware, Ohio
  • Lawn Service
  • 1
  • 1
  • 94
  • REVIEW RATING 4/5

Promised to "Love My Lawn," proceeded to not care and furthermore damaged one of my potted plants. Suggestion to anyone thinking of having this company "care" for your lawn. Insist that they call you ahead of your service so you can watch or video record them. It's so sad that we have to have a nanny-cam watch our service providers to ensure they do the job they were paid hundreds or thousands of... Read more

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